Privacy Policy

Effective Date: September 13, 2025

At DEXENTRAL, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our 1-on-1 crypto investment coaching services, or interact with our platform. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA/CPRA) in California. This policy applies to all users of our services.
If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Data Collection

We collect information that you provide to us directly, as well as data gathered automatically during your interactions with our site.

Personal Data: This includes information that can identify you, such as your name, email address, and contact details when you inquire about or book coaching sessions.
Pseudonymous Data: For Web3-related services, we may collect wallet addresses or transaction IDs, which are not directly identifiable but could be linked to an individual under certain circumstances.
Coaching Inquiries: Details you share about your investment goals, budget, or experience level to tailor our coaching services.
Automatic Data: Device information, IP addresses, browser type, and usage data collected via cookies or similar technologies.

We do not collect sensitive financial details (e.g., bank account numbers) unless necessary for coaching payments, and such data is handled securely through third-party processors.

2. Use of Data

We use your data to provide and improve our services, including:

Delivering personalized 1-on-1 crypto investment coaching and responding to inquiries.
Communicating updates, educational resources, or promotional offers (with your consent).
Analyzing site usage to enhance user experience and optimize content.
Complying with legal obligations and protecting our rights.

For GDPR purposes, our legal basis for processing includes consent, contract performance (e.g., coaching sessions), and legitimate interests (e.g., site analytics).

3. Data Sharing

We share data only when necessary:

With third-party service providers (e.g., Wix for hosting, Zoom for coaching calls, or payment processors like PayPal) to support operations.
To comply with legal requests, such as from regulatory authorities.
In the event of a business transfer (e.g., merger), with notice to you.

We do not sell your personal data as defined under CCPA. For Web3 interactions, note that blockchain transactions are public and immutable; we do not control data shared on public ledgers.

4. User Rights

You have rights over your data:

Access and Correction: Request a copy of your data or correct inaccuracies.
Deletion: Ask us to delete your data (subject to legal retention requirements).
Objection and Restriction: Object to processing or restrict it in certain cases.
Portability: Receive your data in a portable format (GDPR).
Opt-Out: Opt out of data sales (CCPA) or marketing communications.

To exercise these rights, contact us at dexentral.finance@outlook.com. We respond within 30 days (or 10 days for CCPA access requests). For CCPA, you can designate an authorized agent.

5. Security

We employ industry-standard security measures, including encryption, secure servers, and access controls, to protect your data from unauthorized access, loss, or disclosure. However, no system is 100% secure, especially in Web3 where blockchain data is public. We recommend using secure wallets and not sharing private keys.

6. Cookies, Tracking, and Analytics

Our site uses cookies for functionality, performance, and marketing:

Essential cookies enable core features (e.g., session management).
Analytics cookies (e.g., Google Analytics) track usage to improve the site.
You can manage cookies via browser settings or our consent banner.

We comply with CalOPPA by disclosing cookie use and providing opt-out options.

7. International Transfers

If you are in the EU/UK and your data is transferred outside (e.g., to U.S. servers), we use Standard Contractual Clauses or other approved mechanisms to ensure GDPR-level protection. For CCPA, we ensure equivalent safeguards.

8. Children's Privacy

Our services are not intended for children under 16 (or 13 in the U.S. under COPPA). We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.

9. Updates to This Policy

We may update this policy to reflect changes in our practices or laws. We will notify you via email or site notice for significant changes. The updated policy will be posted with the new effective date.

10. Web3-Specific Disclosures

In providing crypto coaching, we may interact with pseudonymous data like wallet addresses. These are treated as personal data under GDPR/CCPA if linkable to you. On-chain transactions are public and immutable; we cannot delete them but will minimize linking to personal info. We do not store private keys or sensitive wallet data.